LG Soundbar (SN8YG) Subwoofer connected but no sound

Hello.

I have already tried to do a reset, but that does not work.
https://www.lg.com/us/support/help-library/connecting-your-wireless-subwoofer-soundbar-sound-plate-home-theater-CT10000020-1422391675816

The subwoofer light is green constantly. Pressing pairing button does nothing.
Anyway there is no sound through the subwoofer and the lg soundbar app tells me through "sound diagnostic" that my subwoofer is not connected.
I have also rear speaker connected and those work well.

Interesting fact: The subwoofer light is shines green, allthough the soundbar is plugged off!

Please provide me support.

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